- 1 Fix #1: Check the Power Adapter and Cable
- 2 Fix #2: Disconnect USB OTG Splitter Cable If Firestick Keeps Rebooting
- 3 Fix #3: Switch the HDMI Ports
- 4 Fix #4: Disable HDMI CEC on FireStick
- 5 Fix #5: Update your Firestick If Firestick Keeps Restarting
- 6 Fix #6: Uninstall Apps or Format your Firestick
- 7 To Conclude
If your firestick keeps restarting or rebooting then the following troubleshooting steps in this guide will help you fix random restarts on Firestick.
Ever since Amazon released the first Firestick model back in 2014, it has been the number one choice for users looking to upgrade their TV setup with a streaming device. It’s small but moderately specced, and relatively cheaper than most other streaming media players in the market.
The Firestick supports a wide range of apps and offers an overall decent video streaming experience. However, many people occasionally encounter problems with the device, with random reboot being one of the most highlighted issues on community forums.
Hundreds of users regularly report sudden restarts on Firestick when navigating the Fire TV interface or streaming online content. It seems to occur on both the older and newer revisions of the Firestick.
Chances are you have been facing this particular issue as well, which is why you are here. Let’s learn 6 different ways to fix FireStick Keeps Restarting.
Fix #1: Check the Power Adapter and Cable
If your Firestick keeps restarting, the first thing you should check is the power adapter and the cable.
Make sure the smaller connector on the power cable is firmly plugged into Firestick’s Micro-USB port. A loose connection can result in Firestick not receiving enough power, which leads to unexpected reboots. While you do that, also check whether the wall outlet is functioning as intended.
We recommend using the original wall adapter shipped with the device, which is rated for 5W 1A usage. Anything lower than that causes Firestick not to function correctly.
Furthermore, do NOT connect the power cable to your TV’s USB port, as it might provide inconsistent streams of direct current to the Firestick and decrease its lifespan.
Using a cheap aftermarket power brick can also cause Firestick to restart abnormally. It’s probably faulty or not rated for Firestick usage. Just in case the original adapter stops working, you can either claim the warranty for a replacement, buy the same one from Amazon, or get a faster USB power adapter from a renowned brand.
The same applies to the power cable, which might stop working after prolonged usage and cause power delivery issues. If you ever need a USB-A to Micro-USB cable for your Firestick, always go for the one with gold-plated connectors.
Fix #2: Disconnect USB OTG Splitter Cable If Firestick Keeps Rebooting
If you are using a USB OTG splitter cable with your Firestick, disconnect it and check whether the problem is resolved. Cheaper OTG splitter cables can fail to provide enough power to your Firestick, which can result in frequent reboots.
Even the official Ethernet adapter for Firestick can cause this particular issue, as reported by several users on community forums. If you use it as well, disconnect it once and check if it fixes the random restarts.
Fix #3: Switch the HDMI Ports
It’s quite possible that the HDMI port on your TV is causing the screen to go blank and then show up once again after a while, which you might perceive as a restart.
In that case, the HDMI port your Firestick is plugged into has probably gone faulty. All you can do now is unplug the device and connect it to a different HDMI input source on your TV to get past the issue.
Alternatively, you can connect the Firestick directly to your TV’s HDMI port rather than using the extender cable that was shipped in the box. It can be another point of failure to this exact problem.
Some entry-level TVs also can’t handle more than two HDMI sources, resulting in AV signal interferences. If you have multiple media devices connected to your TV, unplug them and check if the problem still persists.
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Fix #4: Disable HDMI CEC on FireStick
Firestick lets users enable the HDMI CEC feature on supported TVs. In case you didn’t know, the feature allows remote input to be sent to the TV over HDMI.
When it’s turned on, you can press the Home button on the Fire TV Alexa Remote to wake the TV up from standby mode. If there are multiple devices connected to your TV over HDMI, the input source will also automatically switch to the Firestick.
As convenient as HDMI CEC sounds, it can be incompatible with select TV models and cause the Firestick to bug out and restart on its own. Thus, we strongly advise you to disable the feature by following the steps below.
- First, go to the Settings tab from the Fire TV home screen. If your Firestick is running the latest Fire OS version, highlight the cog icon in the navigation bar instead.
- In the Settings menu, move to the Display & Sounds option and click it.
- Now scroll down and click HDMI CEC Device Control to turn it OFF.
As you disable the feature, the screen might go blank for a second. However, it’s nothing to worry about.
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Fix #5: Update your Firestick If Firestick Keeps Restarting
Amazon pushes frequent updates to its Fire TV devices, adding new features and fixing miscellaneous bugs to improve the user experience. However, some updates also introduce new bugs, which can potentially result in system instability.
Chances are your Firestick has a major Fire OS update or an incremental patch pending to be installed for a long time now. Here’s how to check it:
- Go to the Fire TV Settings menu and click the My Fire TV / Device.
- After that, scroll down and select About on the following page.
- Click the Check for System Update option and wait for your Firestick to finish scanning for the latest update.
If there’s a new update pending, your Firestick should auto-download it and prompt you to install it immediately.
Since the device will boot into recovery mode to install the update, make sure not to disconnect it from the power source until it finishes updating. Otherwise, you will end up with a bricked Firestick.
Once your Firestick is on the latest software version, the random restarts shouldn’t bother you anymore.
Fix #6: Uninstall Apps or Format your Firestick
Firestick comes with less than 4 GB of usable storage space, so filling it up with apps will cause performance slowdowns or even random reboots. Go to Settings > Applications > Manage installed applications, select the app you don’t often use on your Firestick, and click Uninstall. It will free up plenty of internal storage space and possibly sort out the performance issues.
If that doesn’t fix the problem, then you have no choice but to format your Firestick. For that, head over to the Settings > My Fire TV menu and click the Reset to Factory Defaults option. Another way to reset your Firestick is to press and hold the Back and right navigation buttons on the remote together for ten seconds. After that, click Continue to proceed.
Note that all of the installed apps and user data from your Firestick will be wiped during the factory reset.
If still your FireStick Keeps Restarting and none of the fixes above work out for you, contact Amazon for device support. They will walk you through the troubleshooting process or initiate a replacement for your Firestick – provided that it’s covered under Amazon’s warranty period.
The unexpected reboots on Firestick can occur for several reasons, such as a degraded chipset, firmware corruption, faulty power source, overheating, etc. Whatever the underlying issue is, try not to open the device on your own or mess with the firmware stuff. Else, Amazon will straight up decline your replacement request.
If your Firestick is out of warranty, you literally have no choice but to shell out money or a new streaming device. Thankfully, the new 3rd Gen Firestick models are relatively affordable.